Perfect after-sales service system and all-round service network are the guarantee of ZOOMLINE to provide quality services. Product sales, technical service, hotline, promotion and after-sales service are mainly done by customer service department as complementary platform and by all levels service team
1.Establish customer service department
The customer service department of ZOOMLINE is the window of company's image, and has a perfect set of service concept. With hundreds of professional customer service personnels.
Products,spare parts, construction technology, technical guidance, consulting advice and service of complaints handling and tracking, etc are all included done by telephone, fax, E-mail and other available ways.
2.Fully implement sunflower service system
What is a sunflower service system? It means making intangible service quantitative, and making it the edge tool to enhance the brand. At the same time it is also the guarantee of purchase products for the customer. Let us use a sunny and efficient way of service to shape a new enterprise culture.
Henan ZOOMLINE Machinery Co., Ltd. adheres to service concept “everything for customers, creating value for customers” demand as focus and achieves "exceed customer expectations, and beyond the industry standard" service goals with first-class speed, skills and attitude.
We guarantee to provide technical support to users in the whole working life of the ZOOMLINE equipment.